tag:blogger.com,1999:blog-7647590612315497577.post8550081583558222652..comments2023-04-09T10:33:13.981-04:00Comments on Simply Complicated: Ripples of GraceShellhttp://www.blogger.com/profile/06846980738840650936noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7647590612315497577.post-41512526257955831862011-06-09T10:52:56.204-04:002011-06-09T10:52:56.204-04:00I have the same issue with customer service. I thi...I have the same issue with customer service. I think it's because I worked customer service for 2 years. "Hello, welcome to Plow and Harth, how can I help you" I had rude people. But I had really nice people. I also was really good at my job, I would fix the problem, if I couldn't I'd find some way to compensate them. Also, they could understand me. I know it's not people from India's fault that they have an accent, however, if you are working for a company that is helping English speaking customers, you really should be able to be understood. I also hate bad customer service. I finally snapped after being on hold and transferred for almost two hours because I didn't get what I had already paid for. They kept saying "I understand" I finally shouted. "I don't think you do understand, if you did you would have fixed it instead of transferring me to 6 different people." I felt bad, but only a little. She was really annoying. .Andreahttps://www.blogger.com/profile/04626883950776482041noreply@blogger.com